Job Reference #: 121009
Position: IT Specialist
Job Objective:

The specialist will perform Internal Programming & IT End User Support for an established 30 year old dynamically growing Accounting/Bookkeeping firm (over 30% annual growth over past 7 years).  Individual will assist in final development, roll out and maintenance of an “in-house” developed Accounting/Bookkeeping software program.  Additional programming projects, initiatives, and enhancements are also needing to be completed once initial roll-out is completed.  Individual will also be responsible for providing End User Support for IT hardware, software, peripherals and operating system issues from calls within the company.  Ideal candidate will have strong technical & customer service skills and capable of working independently while utilizing their strong organizational and multi-tasking abilities.

Job Responsibilities:

  ·         Application Development & Support:

   o    Assist in developing an Accounting GUI/data extract/reporting software program.


   o    Responsible for on-going support of all “in-house” developed software.

  o    Responsible for developing & maintaining automated SQL data loads from third party clients/vendors.

 ·         End User Support:

o    Provide end user hardware & software technical support.  


o    Visit users (if necessary) to provide personalized end user support.


o    Coordinate with third party vendors to resolve more in-depth issues.


 ·         Website Support:


 o    Responsible for the maintenance and support of company websites.


 ·         Hardware/Software:


 o    Responsible for the acquisition, installation and configuration of desktop systems for new & existing employees


 o    Provide internal support, testing and repair of computer hardware.


 o    Maintain inventory of company hardware & software assets (ie. laptops, PDA’s, monitors, etc.)


 ·         Be available for on-call duties that might require responding to calls outside normal working hours and/or during weekends or holidays.


 Programming Technical Skills


 ·         Primary:




 o    SQL Server


 o    SQL Server Report Services (SSRS)


 o    SQL Server Integration Services (SSIS)


 o    XML


 o    HTML


 ·         Secondary:


 o    CSS


 o    PHP


 o    Photoshop


 o    Dreamweaver or Microsoft Expression


 o    WordPlus or Joomla


 Software Support Skills


·         Windows XP


 ·         Quickbooks (2005-Current)


 ·         MS Office 2003 & 2007 (Excel, Word, Access, Powerpoint)


 ·         Adobe Acrobat Standard & Pro


 ·         MS Visio




·         5+ years related experience with End User Support or Programmer


 ·         Primary Programming Languages: .Net, SQL, HTML



Years Experience Required: 5
General Expertise: Internal programming & IT End User Support
Hardware Expertise (if any): PC
Software Expertise (if any): SQL, XML, HTML, Windows, QuickBooks